Contact Us
Have questions? We'd love to hear from you. Our team is always ready to help.
Frequently Asked Questions
Quick answers to common questions we receive
How quickly will I get a response?
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We typically respond to all inquiries within 4 hours during business hours (Monday to Saturday,
9 AM to 8 PM IST). For urgent enterprise matters, we prioritize responses and often reply within
an hour. Weekend inquiries are addressed first thing Monday morning.
Do you offer phone support?
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Yes, we offer phone support during business hours. For enterprise customers, we provide
dedicated account managers with direct lines. For general users, we recommend email or
live chat for faster resolution as our phone lines can sometimes be busy.
Can I schedule a demo of Rage3D?
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Absolutely! We love showing off what Rage3D can do. For businesses interested in our
platform, we offer personalized demos where we walk through features, answer questions,
and discuss how Rage3D can fit your specific use case. Email us at business@rage3d.online
to schedule.
I'm having technical issues. Who should I contact?
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For technical issues, please email support@rage3d.online with details about the problem
including any error messages, screenshots, and the task ID if applicable. For API-related
issues, please include your request/response details. Our technical team will investigate
and get back to you promptly.
Do you have partnership programs?
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Yes! We actively partner with 3D printing companies, e-commerce platforms, game studios,
and technology providers. We offer volume discounts, white-label solutions, and custom
integrations for partners. Contact business@rage3d.online to discuss opportunities.